Directions

This is a two-step process. Unless your spa is brand new, you will need to remove all excess build-up of contaminants in your spa's system by using AquaSafe Spa Cleanser before using AquaSafe. We suggest you do not use the spa during the cleanser process.

Step One:
Penetrating Spa Cleanser

1  Remove your cartridge filter for the duration of the cleanser process. We also recommend you clean or replace your filter at this time.

2   Pour one bottle of the Aquasafe Spa Cleanser into the old water. If the spa is 3-4 years old or more, use two bottles.

3   Let the spa circulate with the water temperature between 35-37ºC for a minimum of 8 hours per day, for 5 days.

4   After 5 days, drain the old water from the Spa - when the water level reaches the footwell use a hosepipe and add fresh water whilst still draining. This will flush the water from the lower pipework, do this for 10 minutes, clean and refill Spa.

5   Clean both sides of the cover with some of the AquaSafe and rinse thoroughly. If the cover has any breaks or tears, we recommend it be replaced.

VERY IMPORTANT
If your spa cover has a zipper closure it is important to unzip the cover (DO NOT REMOVE THE COVER - IT'S DIFFICULT TO PUT BACK ON), and flush the inside with your garden hose. The inside has been known to harbour moulds, mildew and bacteria - all of which drip from condensation through the cover back into the spa water.

Step Two: AquaSafe

1  Add a one litre bottle of AquaSafe to spas of 1200 - 2250 litres. If your spa is less than 1200 litres add 750ml.

2   After the water has reached the desired temperature (35-37ºc), check the pH level to ensure it is in the range of 8.0 to 8.4. You initially may need to check your pH levels on a weekly basis, although the AquaSafe should maintain the level automatically.

3   Rinse your filter every week or more frequently - based on bather usage. Use a jet attachment on the hose pipe to rinse thoroughly. Soak the filter in a filter cleanser overnight every 4 to 6 weeks, rinse with water and allow to dry before replacing.

4   Drain and refill your spa and add AquaSafe every three months.

We recommend the weekly use of a water clarifier to keep your water sparkling clear and a weekly shock to break down non-organic mater. After each application of water clarifier and shock run the spa for 20 minutes or until levels have returned to normal with the cover off.

ENJOY a more natural, low maintenance, skin conditioning product, made exclusively for the hot tub industry!

Troubleshooting

Below is a list of the main issues that may occur with your spa.

Issue: Cloudy water
Possible causes
1  A large number of bathers, lotions, oils, deodorants, sunscreens or other products used on the skin, soap residues in bathing suits.
2  Contamination in the water supply or chemical residue from the pipes.
3  A fragrance has been added to the water.
4  Too much AquaSafe has been put into the spa. (See Step Two - No.1).
(for small spas of 1200 litres or under 750ml of AquaSafe is adequate).

Solutions
1  Make sure filters are clean and the filtration system runs at least 8 hours a day. Add some oxidiser shock or clarifier.
2  Make sure filters are clean and the filtration system works. Add some oxidiser shock or clarifier.
3  If a non spa fragrance was put in the water, the tub must be drained and go back to Step 2.Refrain from putting any fragrances in the water with AquaSafe. If you have an Aromatherapy Pod you can either use beads or herbal oil dispensed on a linen cloth.
4  It may be necessary to partially drain the tub (drain out 10%) and refill with fresh water.
5 Shock dose the hot tub.

Issue: Green water
Possible causes
1  Copper in the water supply
2  Someone with a green bathing suit was in the spa and the colour leaked out into the water. This can happen with new bathing suits.

Solutions
For a high-copper content, use a product that eliminates metal in the water. For green colour from a bathing suit, it may be necessary to partially drain the tub (drain out 25%) and refill with fresh water. Top up with 250ml of AquaSafe.

Issue: Brown ring around the spa
Possible cause
High iron content in the water supply.

Solution
Use a product that eliminates metal in the water. If you fill your tub from a hose, it is possible to fit the hose with a filter that removes metals before they get in the tub.

Additional Hints and Tips for using AquaSafe

At times you may experience an organic smell. This simply means AquaSafe has found contaminants and is working harder. This may suggest your filter requires more frequent cleaning. Make sure the pH is between 8.0 and 8.4 and your water temperature is above 35ºC.

AquaSafe is compatible with ozonators, chlorine, bromine and non chlorine shock.

Cloudy water may be caused by frequent use by a large number of bathers, or lotions, oils, deodorants, sunscreens or other products used on the skin or soap residues in bathing suits.